Service Level Agreement Generator Maintenance

We can also combine our maintenance services with uninterrupted power supply maintenance (ASI) or leave them as separate systems. Do you want to be present during the service and need a scheduled appointment? YesNo Installing a generator is a great way to protect your power supply. However, this is not a guarantee of continuous performance, as generator components can fail if they are not kept to a high level. A scheduled maintenance program for generators should always be considered an essential part of a standby or continuous power system. Has NNG installed your generator system? JaNein If not, who was the installer? To cite just a few inclusions in the maintenance contract, the main structure of all maintenance contracts is described below: this agreement constitutes a service level contract („SLA“ or „agreement“) between the company name and the customer for the provision of IT services necessary to support and maintain the product or service. The aim of this agreement is to ensure that the appropriate elements and commitments are in place to provide the provider (s) with consistent IT support and consistent provision by the service provider or providers. NNG sleep generators offer the most comprehensive wholesale maintenance contract available („service plan,“ „maintenance contract,“ „PM“). Our service plan meets the requirements and recommendations of all major generator manufacturers and industry leaders. Inspections include (if any) the general appearance, the lubricating oil system, the engine air filtration system, the engine fuel system, the engine start system, the engine ignition system, the engine exhaust system, the main light machine and the electrical system, the cooling system, the transfer system and the general condition with specific controls in service. We propose three levels of service plan agreements. The three levels offer you the tranquility that your generator is properly maintained and ready for you in your distress time. Our service plan agreements are comprehensive customer support plans that provide priority service 24 hours a day.

All three levels include the articles and services listed below (if any). The differences in levels are described here between Elite, Elite Plus and Premier options: Stuart Power offers a 3-year warranty on all our sets sold to a standby app.